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Make your office more efficient with a properly functioning Network Infrastructure. We help with Initial Setup, Troubleshoot problems with hardware and software on the network, as well as configure your office for easy remote access either to facilitate remote site work or connecting multiple offices.
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- We help you get the right server the first time by assessing your needs and goals and incorporating those into your purchase
- Need a server upgrade? Quickly upgrade to the latest technology without worry
- Server not performing as it should? We help with that too by quickly diagnosing the problem and proposing solutions
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- Combining all your hardware (computers, printers, scanners, mobile devices, phone systems, and more) to work together
- Configure software to work together like one big program. An example of a common integration feature is to get information imported to and exported from your accounting software for enhanced reporting options or reducing keystrokes and data input errors
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- Internet Firewalls: protect your IT investments from unwanted internet hackers and spies while allowing your work to continue as it should
- Automated Backups: protect your IT data with regular and automatic backup solutions
[/et_pb_slide][et_pb_slide heading=”Support Options” image=”https://jvpbiz.com/wp-content/uploads/2020/08/office-1209640-scaled-1.jpg” _builder_version=”4.5.3″ _module_preset=”default” background_color=”#f5f5f5″ background_enable_color=”on” background_layout=”light” sticky_transition=”on”]
- We come to you and fix your computer problems
- Remote support – many repairs can be performed over an internet connection
- Remote monitoring – we can configure your network to communicate to us when there is a problem for faster response times OR we can check in on your servers logs daily or weekly to make sure things are OK.
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- Help you plan your next IT hardware or software upgrade.
- Existing hardware re-structuring (make sure you’re getting the most out of what you already have.)
- Assist your IT staff during their vacation time or during a large IT job, we can help keep things running smoothly while your IT staff is busy with a short-term large
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- Over 15 years experience supporting entire business IT infrastructure
- Knowledgeable in business operations, so our computer recommendations will fit your environment
- Not selling for anyone else, although we have partnerships with Microsoft and Apple enabling us to be more knowledgeable in computer repairs, support and programming, we do not sell a product besides our service
- Introductory and Referral Discounts
- Referrals available upon request
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Troubleshooting and Repairing your computer investments when something goes wrong; we work on Windows, Mac, and Linux; Desktops, Laptops, and many mobile devices and phone systems. We offer a 48 hour response time, and a 4 hour response for emergency situations.
Common issues for help desk services include: hardware failure (motherboard, hard drive, power supply), software failure (loss of printing capabilities, programs cease to open properly), connectivity issues (web or email is down), and cooling failures (most computers will shut down when over-heated, we clean them up and make sure fans and proper cooling measures are taken).
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